Welcome to Arsenale Veneto! It’s possible freely browse bur website and it’s preferable to register on the first purchase to complete the order, it takes few seconds and it’s necessary to recognise you please, complete each field so we can carry out the ship ment with the utmast precision to the name and the address given. A confirmation email with registration details will be sent to your mailbox. It this will be confirmed user ID and password chosen during registration.
There you can find general conditions If you but on AV that protect your purchase and are governed by the laws in force.
Make your purchase on AV is simple, easy and safe.
AV accept the following payment methods:
Credit card through stripe service. The customer can easily and safely make use of American express, maestro, visa, postepay, mastercard, carta aura. Discover and make the transaction with one of these cards, such service doesn’t require any stripe account. It’s necessary enter your credit card details on relevant screen and proceed to purchase.
Buying on AV means tranquility and safety on the product to buy and meeting your needs is our priority. However washable products (fanny, packs etc.) are textile products, and they may have manufacturing defects. If you notice it at mast.
According the law, the costs of returning of product are borne by the customer. It this case they will be borne by Arsenale Veneto.
AV reserves the right to refuse on order in case paypal doesn’t receive customer’s bank verification.
It’s not allowed to make changes to the order once it has been made separate orders will be shipped separately.
Fast delivery takes place 24-48 hours after payment of the order.
The customer will receive an email from the carrier with the tracking number. In some areas suck as ZTL or smaller islands the delivery time may vary.
Arsenale Veneto uses the GLS and SDA carriers (from Monday to Friday).
These carriers do not deliver to PO boxes and require a signature upon delivery. The Customer is requested to visit the websites of the carriers for further explanations on the matter.
The arrival times of shipments are as follows:
– Italy Standard (excluding Calabria and the Islands): 24/48 H
– World Zone 1 Standard: 3 – 5 days